Macro of the week
Templates / Tech & SaaS

Macro of the week video template

The support team’s macro of the week: “/refund-kind” types into a reply composer, expands into a warm five-line refund reply from the agent, and a “4 min saved” sticker lands next to the CSAT. Drop the agent’s photo and paste your best saved reply.

  • Square 1:1 · 1080×1080 · 10 s
  • Animated text you can edit
  • Add your own clips, photos and music
  • Export MP4 in HD
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On screen

The words in this template

  • 4 min saved
  • MACRO OF THE WEEK
  • support team · wk 42
  • /refund-kind
  • Noor · Support
  • to Marcus T. · ticket #48213
  • macro inserted ✓
  • Hi Marcus — you’re right, that charge
  • shouldn’t have happened. I’ve refunded
  • the full $49; it lands in 3–5 days.
  • Sorry for the hassle. Anything else,
  • just reply here. — Noor
  • 😊 CSAT 98% · used 312× this week
  • Send ↵

This is the sample text the template opens with. Every line is yours to rewrite.

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